Vice's Collision Repair Inc at 7528 Old Auburn Road, Citrus Heights, CA 95610

Contacts

Address:
7528 Old Auburn Road, Citrus Heights, CA 95610
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Phone number:
+1 916-726-2511

Website:
vicescollision.com

Categories:
Establishment   Car repair  

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Reviews

• Cambria Evans
  ★ ☆ ☆ ☆ ☆
  Rated 1 star because I had to put a star. from the beginning of the car situation it was a complete disaster, which is not their fault but I started off the experience stressed and overwhelmed by the whole thing - but I was told by Progressive that this is the shop they work with and they do great work, that this would be the end of the traumatic experience - but it didn't end here unfortunately !!! I turned my car in on a Monday morning, they returned my car Tuesday, which I thought was great! But when I went to pick up my car Wednesday, the scratches they took out, made a dent in my car. I was so upset and since the lady that hit me, had progressive I had to go through who ever Progressive contracts with, which is Vices. I asked everyone at Progressive if they even looked at the car before they called me! There is a dent!! I was so pissed. So I wasted my time going to "pick my car up" and told them to take it back to Vice's. They were unable to get the dent out of the car, so they had to replace the whole bumper, which is what they should of done in the first place. So I get my car back a week after I drop it off, the car is FILTHY(outside) people at work saying, oh you got your car back! Bumper looks good but your car is so dirty! They returned it like that? :( When I initially dropped my vehicle off I had a half of a tank, picked it up on E. Super confused by the whole thing- and seeing them having a 4-5 star is shocking! I'm glad everyone else has had a good experience with them! I wish I had the same review.

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